Top Free Live Chat Software
Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.
If you'd like to see more products and to evaluate additional feature options, compare all Live Chat Software to ensure you get the right product.
View Free Live Chat Software
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
217 Live Chat Products Available
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OverviewUser Satisfaction
Fin by Intercom features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.2
Lead Development
Average: 8.5
8.2
Customization
Average: 8.5
8.2
Co-Browsing
Average: 8.1
(6,799)4.3 out of 5
Entry Level Price:$19.00
13th Easiest To Use in Live Chat software
View top Consulting Services for Zendesk for Customer Service
OverviewUser Satisfaction
Zendesk for Customer Service features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.1
Lead Development
Average: 8.5
8.0
Customization
Average: 8.5
8.0
Co-Browsing
Average: 8.1
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OverviewUser Satisfaction
Zoho Desk features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
8.2
Customization
Average: 8.5
8.3
Co-Browsing
Average: 8.1
AC
Its very feature rich at a great price point Read review
AF
Honestly, I like the design they have, although I think it could be more intuitive and easier to use. On the other hand, the prices they offer seem... Read review
OverviewUser Satisfaction
Tidio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.9
Customization
Average: 8.5
8.6
Co-Browsing
Average: 8.1
(7,235)4.4 out of 5
Entry Level Price:Starting at $25.00
View top Consulting Services for Agentforce Service (formerly Salesforce Service Cloud)
OverviewUser Satisfaction
Agentforce Service (formerly Salesforce Service Cloud) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.5
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
7.8
Co-Browsing
Average: 8.1
KS
I really like that Agentforce Service is a great platform and it opens up many possibilities. There are a lot of out-of-box features that we can... Read review
KJ
What I like most about Salesforce Service Cloud is its ability to centralize customer data, automate support workflows, and provide real-time... Read review
OverviewUser Satisfaction
HubSpot Service Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
8.1
Customization
Average: 8.5
8.1
Co-Browsing
Average: 8.1
AC
I appreciate how HubSpot Service Hub automates ticket creation, which directly generates support tickets from emails, streamlining my workflow... Read review
TK
I have been using the free version of HubSpot Service Hub for a while now and it has been a surprisingly smooth and reliable tool for managing... Read review
OverviewUser Satisfaction
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.5
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
7.9
Co-Browsing
Average: 8.1
LR
That is fully integrated with my calendar and links can be used multiple times, moreover makes easier to coordinate with clients all across the globe Read review
PD
The ability of others to schedule a meeting with me and the ability to send video emails Read review
OverviewUser Satisfaction
LiveAgent features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.5
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.8
Co-Browsing
Average: 8.1
(3,721)4.4 out of 5
Entry Level Price:$19.00
12th Easiest To Use in Live Chat software
View top Consulting Services for Freshdesk
OverviewUser Satisfaction
Freshdesk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.2
Lead Development
Average: 8.5
8.1
Customization
Average: 8.5
8.2
Co-Browsing
Average: 8.1
AI
Ease, availability, cost, and tools Read review
MT
Good blend of features and relative simplicity Read review
OverviewUser Satisfaction
Smartsupp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.6
Lead Development
Average: 8.5
8.8
Customization
Average: 8.5
8.4
Co-Browsing
Average: 8.1
(802)4.4 out of 5
Entry Level Price:$19.00
14th Easiest To Use in Live Chat software
View top Consulting Services for LiveChat
OverviewUser Satisfaction
LiveChat features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.6
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.3
Co-Browsing
Average: 8.1
OverviewUser Satisfaction
Front features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.8
Co-Browsing
Average: 8.1
UC
Easy to use and good help files, easy to navigate Read review
SR
What I appreciate most about Front is how it streamlines communication and makes it easier to manage messages. The platform brings everything... Read review
OverviewUser Satisfaction
UJET features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.5
Lead Development
Average: 8.5
9.3
Customization
Average: 8.5
9.3
Co-Browsing
Average: 8.1
RM
Omnichannel Support: UJET allows customers to reach out for support through various channels such as phone, chat, email, and social media. This... Read review
MA
The upsides of using UJET include its multi-channel ticketing for streamlined case management, super easy to use, proactive outreach for enhanced... Read review
OverviewUser Satisfaction
Birdeye features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.7
Lead Development
Average: 8.5
8.8
Customization
Average: 8.5
8.4
Co-Browsing
Average: 8.1
OverviewUser Satisfaction
Lime Connect (formerly Userlike) features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.1
Lead Development
Average: 8.5
8.2
Customization
Average: 8.5
8.5
Co-Browsing
Average: 8.1
AC
Very easy to implement with minimal configuration Read review
IT
Simplicity of integration and use even in the free version Read review
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